Discovery first
Document the existing dial plan, carrier services, emergency-calling setup, devices and business-critical call paths.
GRAHAM MIRANDA VOICE
Transition planning
Inventory numbers, routes, users, devices and dependencies before changing the system people rely on to communicate.
Overview
Document the existing dial plan, carrier services, emergency-calling setup, devices and business-critical call paths.
Build and test the target environment before porting numbers or changing production routing.
Schedule the transition with clear ownership, validation calls and an agreed fallback path.
Next step
Tell us what you run today, what needs to change and where you want the platform to live.